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Pure Healthy Boost ("we," "our," or "the Practice") is committed to protecting the privacy and security of your personal and protected health information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or utilize our services, in compliance with the Health Insurance Portability and Accountability Act (HIPAA), applicable state health privacy laws, and applicable consumer data protection regulations.

1. Information We Collect

We collect information you provide directly to us, including: name, contact information, date of birth, insurance details, medical history, and health-related information submitted through intake forms, appointment requests, or our contact form. We also collect limited technical data such as browser type, IP address, and pages visited to improve website functionality.

2. Protected Health Information (PHI)

All health-related information you share with us is classified as Protected Health Information (PHI) under HIPAA. We handle your PHI with the highest level of confidentiality. PHI is used exclusively for treatment, payment, and healthcare operations as permitted by law. We will not sell, rent, or trade your PHI to third parties for marketing purposes.

3. How We Use Your Information

Your information is used to: provide and coordinate your medical care; process billing and insurance claims; communicate appointment reminders and health updates; comply with legal and regulatory obligations; improve the quality of our services; and send you educational health content if you have subscribed to our newsletter.

4. Disclosure of Information

We may share your information with: treating clinicians and healthcare team members; business associates who assist in providing services (subject to HIPAA Business Associate Agreements); government agencies as required by law; and payment processors for billing purposes. We do not disclose your information for marketing without your explicit written consent.

5. Data Security

We implement administrative, physical, and technical safeguards to protect your information, including encrypted data transmission, access controls, staff training, and regular security assessments. While no system is entirely infallible, we take reasonable and appropriate measures to protect against unauthorized access, disclosure, or misuse.

6. Your Rights Under HIPAA

You have the right to: access and receive a copy of your health records; request corrections to your records; receive an accounting of disclosures; request restrictions on use and disclosure; receive communications via alternative means or locations; and file a complaint with the Office for Civil Rights if you believe your rights have been violated.

7. Cookies and Website Analytics

Our website uses cookies solely for functional and analytical purposes. We do not use third-party advertising cookies. You may adjust your browser settings to decline cookies; however, some website features may not function as intended.

8. Children's Privacy

We do not knowingly collect personal information from individuals under the age of 13 without verified parental consent, in compliance with the Children's Online Privacy Protection Act (COPPA). For minors receiving care, a parent or legal guardian must authorize the collection and use of health information.

9. Changes to This Policy

We reserve the right to update this Privacy Policy. Material changes will be posted on our website with a revised effective date. Continued use of our services following any change constitutes your acceptance of the updated policy.

10. Contact Us

For privacy-related inquiries, to exercise your rights, or to file a complaint, please contact our Privacy Officer at: info@purehealthyboost.info or call +91 7805979285.

These Terms and Conditions ("Terms") govern your use of the Pure Healthy Boost website and clinical services. By accessing our website or receiving care from our practice, you agree to be bound by these Terms. Please read them carefully.

1. Medical Disclaimer

The content provided on this website — including articles, service descriptions, wellness tips, and newsletter content — is for informational purposes only and does not constitute medical advice, diagnosis, or treatment. Always seek the guidance of a qualified, licensed healthcare provider with questions regarding your medical condition. Never disregard professional medical advice based on information found on this website.

2. Patient Relationship

Browsing this website does not establish a patient-provider relationship. A clinical relationship is established only upon completion of formal intake procedures, execution of a patient agreement, and acceptance by a licensed provider of our practice.

3. Appointment and Cancellation Policy

We request a minimum of 24 hours notice for appointment cancellations. Late cancellations or no-shows may be subject to a cancellation fee. Emergency situations are evaluated on a case-by-case basis. Repeated no-shows may result in discharge from the practice, subject to applicable regulations regarding patient abandonment.

4. Payment and Insurance

Payment is due at time of service unless prior arrangements have been made with our billing department. We accept most major insurance plans. Patients are responsible for all charges not covered by their insurance carrier, including deductibles, co-pays, and non-covered services. Balances unpaid after 90 days may be referred to a collection agency.

5. Informed Consent

Patients receiving clinical services are required to provide written informed consent prior to treatment. You have the right to refuse any recommended treatment. Refusal of recommended care does not relieve you of financial obligations for services already rendered or for associated consultations.

6. Telehealth Services

Where telehealth services are offered, they are subject to all applicable state and federal telehealth regulations. Telehealth is not appropriate for all conditions. Our providers will advise when in-person evaluation is clinically necessary. Technical difficulties during telehealth sessions do not entitle patients to a refund.

7. Intellectual Property

All content on this website, including text, images, logos, and graphics, is the proprietary property of Pure Healthy Boost and is protected by applicable copyright law. Reproduction, distribution, or commercial use without written permission is strictly prohibited.

8. Limitation of Liability

To the fullest extent permitted by law, Pure Healthy Boost shall not be liable for any indirect, incidental, or consequential damages arising from your use of this website or our services. Our total liability for any claim related to services shall not exceed the amount you paid for those specific services.

9. Governing Law

These Terms are governed by applicable federal health regulations including HIPAA, the Affordable Care Act, and applicable consumer protection statutes. Disputes shall be subject to binding arbitration or resolved in a court of competent jurisdiction, as determined by applicable law.

10. Modifications

We reserve the right to modify these Terms at any time. Continued use of our website or services following the posting of revised Terms constitutes your acceptance. We recommend reviewing these Terms periodically.

11. Contact

For questions regarding these Terms, please contact us at: info@purehealthyboost.info or +91 7805979285.